We want you to know that you can trust us with your personal information, and that we respect your privacy and rights in relation to your personal information under the Privacy Act 1988 (Cth)(“Act”) including the Australian Privacy Principles contained within schedule 1 of the Act.
In general terms, “personal information” includes any information that can be used to personally identify you, such as your name, address, telephone number, email address, date of birth and profession or occupation.
Ribs & Burgers may collect or hold personal information that you provide directly to us during any of our dealings, transactions or interaction. This may include:
If you are applying for an employment position at Ribs & Burgers, we may collect or hold information relevant to such employment, including:
Ribs & Burgers may also collect or hold other information you have provided to us which can be used to identify you as a result of any dealing, transaction or interaction with us which is not specified above.
If at any time you provide the personal information of another person to us then you must ensure that that person has read and understood this policy and separately consents to that personal information being used and disclosed by us for the above purposes.
Ribs & Burgers collects your personal information in order to give you the best possible level of customer service, and to:
We collect your personal information directly from you. We may also collect it in other ways including:
Ribs & Burgers will not collect or monitor any personal information about you without your consent, including as provided in this privacy policy.
As you navigate through our website or use our application, we may also collect your personal information through the use of cookies. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. Cookies allow us to recognise your computer so you don’t see the same requests each time you access our website or application. It also helps us keep track of the products, promotions and services that you like or that you have been a part of so that, with your consent, we can update you about new exciting products and promotions that you might be interested in.
We also use cookies to measure traffic patterns on each area of our website so that we can improve our online products and services.
If you do not wish to receive cookies, you can change the settings on your browser so that your computer does not accept them. Please note, if you refuse cookies, you may not be able to use the full functionality of this website. We may also log IP addresses (the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users’ movements, and gather broad demographic information.
Mobile platforms such as iOS and Android generally define certain types of information or data that applications cannot access without your consent. Each platform has its own permissions system for obtaining your consent. For example, the iOS platform generally alerts you the first time an application wants permission to access certain types of data, such as location services, and will let you choose whether or not to consent to that request. Android devices will generally notify you of the permissions that an application seeks before you first use the application.
You can control these permissions through your device settings. For more information, please contact your device provider or refer to the user manual for your device.
If you choose not to provide us with the personal information described above, we might not be able to provide you with information about products, services, discounts or special promotions that you may be interested in.
In addition, we may be unable to tailor our website or application to suit your preferences and your experience of our website or application may not be as enjoyable or useful.
We may disclose your personal information to:
Your personal information will not be shared or disclosed other than as
described in this Privacy Policy.
Our website or application may, from time to time, offer links to sites that may be of interest to you but which are not operated by Ribs & Burgers. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of the third party website. Linked websites are responsible for their own privacy practices.
If you visit one of these linked websites, you should review their privacy and other policies. We are not responsible, nor do we accept any liability, for the policies, practices and conduct of other companies linked to any Ribs & Burgers website or mobile application.
We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS and email, in accordance with applicable marketing laws.
If you indicate a preference for a method of communication, we will try to use that method whenever practical to do so.
You may opt-out of receiving marketing communications from us by using the opt-out facilities provided in the marketing communications.
We do not provide your personal information to other organisations for the purposes of direct marketing.
You are in control of any personal information you provide to us. If you would like to access, review, correct and/or delete the personal information we hold about you, you can let us know by contacting us using the contact details set out below.
If requested, we will take all reasonable steps to delete your personal information, except where it is required for legal reasons.
We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure. We may hold your information in either electronic or hard copy form. Personal information is destroyed or de-identified when no longer needed.
As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
We ensure our staff are adequately trained in how to keep your information safe and secure. We use a secure network and buildings to hold your information.
We aim to keep your information for as long as we need it. We store your information in either hard or electronic copies in secure buildings and systems, or using a trusted third party.
If you have any questions about this privacy policy, or any concerns or a complaint about how we have collected, used, stored, handled and/or disclosed your personal information, please contact us, preferably in writing, using the contact details set out below.
We will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in timely and appropriate
manner.
The contact details for your feedback is as follows:
Seagrass Boutique Hospitality Group
Phone: (02) 8767 9400
Post: PO Box 3157, Rhodes NSW 2138
Address: Suite 102, Level 1, 3 Rider Blvd, Rhodes NSW 2138
We may change this privacy policy from time to time. We will post any updated versions of this privacy policy on our website. However, any changes will not be retroactively applied and we will not change how we handle previously collected personal information.