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We now offer pickup and delivery!

Order Pickup Order Delivery

Extraordinarily tasty meals for the discerning Australian foodie.

Welcome to R&B Australia

Let's get into it!
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the-menu

The Menu

Mouthwatering ribs, succulent steaks and burgers from heaven. View the menus for the best burger restaurant in Australia!

Food Menu

Our food is prepared, cooked and served with one very important ingredient – love.
View!

Beverages Menu

A thirst quenching range of beers, wine, juices and soft drinks. Cheers to you!
View!

Pickup and delivery

Now available from your favourite Ribs & Burger restaurants!

food

Ribs & Burgers Menu

Order Pickup Order Delivery

Dine in Ribs & Burgers restaurant menu

Burgers

Using the finest premium Angus beef. COOKED MEDIUM.
Please notify staff if you would like your burger well-done

BUTCHER’S POCKET (Beef patty or chicken breast) 7.9
Lettuce, tomato, onion, American cheese and Aunty Joan’s pink sauce
BUTCHER’S POCKET DUO (Beef patty or chicken breast) with chips 17.9
THE BUTCHER’S ORIGINAL 10.9
Beef patty, lettuce, tomato, onion and pickles with BBQ & Aunty Joan’s pink sauce
THE BACON + CHEESE 14.5
Beef patty, bacon, American cheese, lettuce, tomato, onion and pickles with BBQ & Aunty Joan’s pink sauce
OLD SCHOOL CHEESE 10.9
Beef patty, American cheese, onion, mustard and pickles with BBQ sauce & aïoli
THE AUSSIE 16.5
Beef patty, beetroot, pineapple, Swiss cheese, bacon, fried egg, lettuce, tomato, onion and pickles with BBQ & Aunty Joan’s pink sauce
CHEEKY CHOOK 12.5
Lemon & herb chicken breast, lettuce, tomato, onion and aïoli
THE TANGO CHOOK 13.5
Chicken breast, lettuce, tomato & onion salsa, avocado, chilli sauce and chilli mayo

ALL BURGERS AVAILABLE NAKED

Lettuce cup, filled with rocket, tomato and onion salsa, vinaigrette dressing


EXTRAS

Avocado 3, Bacon 3, Swiss Cheese 2, American Cheese 2, Egg 2, Salsa 1.5


BUTCHER’S SIGNATURE

WAGYU Wagyu patty, lettuce, tomato, onion, pickles, crispy onion rings with BBQ & Aunty Joan’s pink sauce 17.5
THE VEGGIE STACK Mushroom, Spanish onion, haloumi, lettuce, tomato, crispy onion rings and aïoli 14.9
APPLE LAMB BURGER Lamb patty, green apple, rocket, onion, blue cheese mayonnaise and aïoli 15.9

Ribs

Cooked low ‘n slow then grilled with our home-made basting.
Served with chips or apple cabbage salad

Half Full
PORK RIBLETS BBQ 18.9
PORK ST LOUIS Smoky BBQ or Chilli BBQ 17.9 32.5
PORK BABY BACK BBQ 34.9
BEEF BBQ 18.9 33.9
LAMB Lemon & Herb 19.5 33.5
Add a BUTCHER’S POCKET BURGER to any half ribs for 6.5

Knife + Fork

Protein served with chips or apple cabbage salad

GRILLED SALMON – Grilled and lightly seasoned 21.5
FARM RAISED CHICKEN – Two breasts grilled with lemon & herb 17.9
CLOVER VALLEY GRASS-FED RUMP 400g 25.5

TOSSED

GREEK 11.9
Lettuce, cherry tomatoes, olives, cucumber, onion, feta and vinaigrette dressing
APPLE CABBAGE SALAD 6.9
Crunchy cabbage, chopped apple, roasted pine nuts, fresh herbs and vinaigrette
ROCKET, BEETROOT & FETA SALAD 9.9
Rocket, sous vide beets, feta, walnuts and E.V.O oil

4 THE TABLE

CHOOK WINGS BBQ / Chilli / Smoky; with ranch dip 12.5
CRISPY ONION RINGS 5.9
BONELESS RIBS: Beef with smoked chilli BBQ sauce on the side 14.9
FAMOUS CHIPS 4 / 6.5
SWEET  POTATO  FRIES:  Served with aïoli 7.9
DIP DIPS
Chilli Mayo 1.9 Aïoli 1.9 Ranch 1.9 Chilli Sauce 1.9

LITTLE BUTCHER

Served with chips

LITTLE BEEF BURGER 9.5
Beef patty, American cheese and tomato sauce
CHICKEN LITTLE BURGER 9.5
Lemon & herb chicken breast, lettuce and aïoli
KID’S  BONELESS  RIBS 9.5
Beef rib meat off the bone

THICKSHAKES

MILO, VANILLA MALT 7.5

Please advise staff if you have any allergies.

beverages

Beverages Menu

We have some tasty beverages for you to try on your next visit!

Beers

Not available at The Star

Corona 8
Stella Artois 8
Little Creatures India Pale Ale 8
James Squire 150 Lashes Pale Ale 8
Rogers Beer 8
Boags Light 7
Pipsqueak Apple Cider 8
Tooheys 5 Seeds Pear Cider 8

Wines

Not available at The Star

Gls Btl
Sauvignon Blanc 8 29
Rose 8 29
Merlot 8 29
Shiraz 8 29

Thickshakes

Not available at The Star

Milo, Vanilla Malt 7.5

Spiders

Add $2 to any soft drink


Soft Drinks

Coke, Coke Zero, Fanta, Sprite 4
San Pellegrino Sparkling, Acqua Panna Still 4
Orange Juice, Apple Juice 4
Lemon Lime & Bitters, Ginger Beer 4.5
Appletiser, Grapetiser 4.5
Beverages Menu

Looking for The Rocks beverages menu?

Check it right here!

beverages-the-rocks

Beverages (The Rocks)

Beers

On Tap

Schooner Pint
Mountain Goat Fancy Pants Amber Ale 8 10
Hahn
Super Dry
8 10
Six String Golden Ale 8 10
James
Squire Orchard Crush Cider
8 10

In Bottles

Corona 8
Stella
Artois
8
Little Creatures India Pale Ale 8
James
Squire 150 Lashes Pale Ale
8
Rogers Beer 8
James
Boags Light
7
Pipsqueak
Apple Cider
8
Tooheys
5 Seeds Pear Cider
8

Wines

Gls Btl
Prosecco 9 42
Pinot
Gris
9 35
Sauvignon Blanc 8 29
Rose 8 29
Merlot 8 29
Shiraz 8 29

Thickshakes

Milo, Vanilla Malt, Pavlova, Peppermint Crisp 8

Soft Drinks

Coke, Coke Zero, Fanta, Sprite 4
San Pellegrino Sparkling, Acqua Panna Still
4
Orange Juice, Apple Juice 5
Lemon Lime & Bitters, Ginger Beer, Lime
Soda
4.5
Appletiser, Grapetiser 4.5

Thickhakes

ADULTS ONLY EDITION

White Chocolate & Raspberry 10
Sailor Jerry spiced rum, white chocolate syrup & raspberries mixed with
ice-cream & milk
Bourbon Cookie 10
Wild Turkey American honey bourbon, dark chocolate sauce & choc chip cookies
mixed with ice-cream & milk
Jaffa 10
Cointreau orange liqueur & dark chocolate sauce mixed with ice-cream & milk
Pina Colada 10
Malibu coconut rum, pineapple juice, coconut shavings and pineapple mixed
with ice-cream and milk
Beverages (The Rocks)

Looking for the main beverages menu?

Check it right here!

order-pickup

Order Online

allergy-list

Allergy List

Allergy List

For those with allergies, we have compiled a list which is quick and easy to read!

Allergy List

Careers with R&B

Check out available positions here! 

Our Locations

Check-out your local restaurants Let’s go!

Loyalty Program

Feel the love with cash-back on purchases! Read more

 

halal

Halal Food Menu – Ribs & Burgers

View the Halal Menu

We have recently changed suppliers.

The following items are sourced and certified halal from the farms, however during the transportation/processing/manufacturing process to and in the factory through to our stores the product cannot be guaranteed halal.

They are delivered to our premises and precautions are taken in the cooking methods of our dishes, however our supplier’s factories and restaurant kitchen environments are not certified by the A.F.I.C.

We clean tongs, boards and pans when preparing these dishes mentioned within the parameters of above. You must order without basting/marinade/sauce.

The following items only are on our halal food menu:

NATIONAL

  • 400G Rump
  • Chicken Breast
  • All Beef and Lamb patties
  • Chicken wings
  • Lamb & Beef Ribs

Halal Food Menu - Ribs & Burgers

locations

Locations

Pick your state to reveal your local restaurants! Don’t see a local one there? Follow us on Facebook for updates about new stores opening up – you never know where we will appear next!

We’ve got several locations in NSW, so there’s a good chance the best burger in Australia is right around the corner!

Victorians love their ribs and we think we’ve got the best ribs restaurants in Australia!

The sunshine state called and we answered…

Springing up everywhere, check out our Perth location!

Yes we are now in the US of A!

Now open in Teddington UK

 Now in South Africa!

woolloongabba-qld

Ribs & Burgers Restaurant – Woolloongabba

At the Gabba

First there was cricket, footy and now… Our Ribs & Burgers restaurant in Woolloongabba has brought our famous flavours across to the Story Bridge.

So where can you enjoy Ribs & Burgers in Woolloongabba?

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Woolloongabba -27.487260, 153.039116

Phone

07 3167 3488 

Sorry, no reservations

Just come on in!

Trading Hours

Sun-Thurs: 11am – 9:30pm
Fri-Sat: 11am – 10pm

Address

Tenancy 7
855 Stanley Street, Woolloongabba
(Entry via Trafalgar St)
Parking level 2 & 3

Location Gallery

Ribs & Burgers Restaurant - Woolloongabba

Woolloongabba

QLD, Woolloongabba

 

 

south-morang-vic

Ribs & Burgers Restaurant – South Morang

South Morang!

NOW OPEN

So where are we?

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South Morang -37.648663, 145.074947 Call 03 9407 1888

Phone

03 9407 1888

Sorry, no reservations

Just come on in!

Trading Hours

Sun-Thurs: 11am – 9:30pm
Fri-Sat: 11am – 10pm

Address

Shop 20, 1/338 McDonalds Road, South Morang

Location Gallery

Ribs & Burgers Restaurant - South Morang

South Morang

South Morang, VIC

the-rocks-nsw

Ribs & Burgers Restaurant – Sydney

Ribs & Burgers with a view.

Nestled only minutes away from the Sydney Harbour foreshore, Ribs & Burgers on 88 George Street adds to Sydney’s new cultural precinct. Truly an experience worth relishing.

So where are we?

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88 George St -33.857582, 151.208953 Call 02 9251 4488

Phone

02 9251 4488

Sorry, no reservations

Just come on in!

Trading Hours

Sun-Thurs: 11am – 9:30pm
Fri-Sat: 11am – 10pm

Address

88 George Street, Sydney

Location Gallery

Ribs & Burgers Restaurant - Sydney

The Rocks

NSW, On 88

william-street-wa

Ribs & Burgers Restaurant – Perth

Ribs & Burgers William Street

So where is it?

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William St -31.952325, 115.857827 Call 08 9321 4888

Phone

 08 9321 4888

Sorry, no reservations

Just come on in!

Trading Hours

Sun-Thurs: 11am – 9:30pm
Fri-Sat: 11am – 10pm

Address

Shop 24, 140 William Street, Perth

Location Gallery

Ribs & Burgers Restaurant - Perth

William Street

WA, William Street

stanhope-nsw

Ribs & Burgers Restaurant – Stanhope Gardens

Ribs & Burgers Stanhope Gardens, NSW

Licenced. BYO wine only

So where is it?

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Stanhope -33.718965, 150.919661 Call 02 88831600

Phone

02 88831600

Sorry, no reservations

Just come on in!

Trading Hours

Sun-Thurs: 11am – 9:30pm
Fri-Sat: 11am – 10pm

Address

Shop 18E and 18F, Stanhope village, 2 Sentry Drive, Stanhope Gardens

Location Gallery

Ribs & Burgers Restaurant - Stanhope Gardens

Stanhope

NSW, Stanhope

 

chatswood-nsw

Ribs & Burgers Restaurant – Chatswood

The Northshore loves those ribs!

Located in the heart of Chatswood meat lovers unite!

So where are we?

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Chatswood -33.792051, 151.195886 Call 02 9417 2588

Phone

02 9417 2588

Sorry, no reservations

Just come on in!

Trading Hours

Sun-Thurs: 11am – 9:30pm
Fri-Sat: 11am – 10pm

Address

Shop 3, 129-135 Victoria Avenue, Chatswood
Parking – Customer parking is available. Call our store and ask our staff 

Location Gallery

Ribs & Burgers Restaurant - Chatswood

Chatswood

Chatswood, NSW

central-park-nsw

Ribs & Burgers Restaurant – Central Park

Swanky new digs in the inner city…

If you haven’t been to Central Park before, Ribs & Burgers is a great excuse to visit our restaurant in Chippendale. This wonderful new development is all about sustainability and thoughtful, inspiring design, which makes Ribs & Burgers right at home. You can find us downstairs in the outside food court, not too far from The Halo for the best ribs and burgers in Chippendale

So where can you enjoy Ribs & Burgers in Central Park?

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Central Park -33.884502, 151.198869 Call 02 9280 0488

Phone

02 7903 0288

Email

 click here!

Sorry, no reservations

Just come on in!

Trading Hours

Sun – Thurs: 11am – 9:30pm
Fri – Sat: 11am – 10pm

Address

Shop RB09A
Lower Ground Level
Central Shopping Centre
28 Broadway, Chippendale 

Location Gallery

Ribs & Burgers Restaurant - Central Park

Central Park

Central Park, NSW

eastgardens-nsw

Ribs & Burgers Restaurant – Eastgardens

A fresh new restaurant for the Eastgardens dining precinct!

Ribs & Burgers is located in Westfield Eastgardens Shopping Centre, in the newly launched dining precinct on ground level. Our customers can shop and have lunch with us or have dinner followed by a movie. Parking is free!

So where can you enjoy Ribs & Burgers in Eastgardens?

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Eastgardens -33.944836, 151.225374 Call 02 9344 7788

Phone

02 9344 7788

Sorry, no reservations

Just come on in!

Trading Hours

Sun-Thurs: 11am – 9:30pm
Fri-Sat: 11am – 10pm

Address

Westfield Eastgardens
Shop FC3, 152 Bunnerong Road, Eastgardens

Location Gallery

Ribs & Burgers Restaurant - Eastgardens

Eastgardens

Eastgardens, NSW
 

neutral-bay-nsw

Ribs & Burgers Restaurant – Neutral Bay

The store that started it all…

Our restaurant in Neutral Bay is located just off Military road around the corner from the Oaks Hotel. It’s a great place to stop in for a refuel on your way to or from the Northern Beaches, or if you’re like our local regulars, simply to escape the hustle and bustle and enjoy our friendly atmosphere.

So where can you enjoy burgers in Neutral Bay?

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Neutral Bay -33.829994, 151.220667 Call 02 9904 5774

Phone

02 9904 5774

Sorry, no reservations

Just come on in!

Trading Hours

Sun-Thurs: 11am – 9:30pm
Fri-Sat: 11am – 10pm

Address

Shop 3, 19-25 Grosvenor St, Neutral Bay

Location Gallery

Ribs & Burgers Restaurant - Neutral Bay

Neutral Bay

Neutral Bay, NSW
 

rhodes-nsw

Ribs & Burgers Restaurant – Rhodes

Shopping + R&B = Happy

Just down from the train station in Rhodes Shopping Centre we are grilling patties and slow cooking ribs for a line-up of locals and visitors alike.

Come on in and enjoy our burgers in Rhodes

So where can you enjoy Ribs & Burgers in Rhodes?

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Rhodes -33.832678, 151.085968 Call 02 9743 0880

Phone

02 9743 0880 

Sorry, no reservations

Just come on in!

Trading Hours

Sun-Thurs: 11am – 9:30pm
Fri-Sat: 11am – 10pm

Address

Shop 53-54
1 Rider Boulevard, Rhodes

Location Gallery

Ribs & Burgers Restaurant - Rhodes

Rhodes

NSW, Rhodes

the-star-nsw

Ribs & Burgers Restaurant – The Star

The star of The Star….

Ribs & Burgers at The Star makes the Cafe Court twinkle and offers diners an experience in the heart of Sydney’s entertainment precinct. So special, it is serviced by Sydney’s only tram.

So where can you enjoy Ribs & Burgers in Pyrmont?

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The Star -33.868283, 151.194422 Call 02 9518 8825

Phone

02 9518 8825 

Sorry, no reservations

Just come on in!

Trading Hours

Sun – Thurs 11am- 9:30 pm
Fri – Sat 11am till late

Address

The Star, Cafe Court, Level G, 80 Pyrmont St, Pyrmont

Location Gallery

Ribs & Burgers Restaurant - The Star

The Star

NSW, The Star
 

zetland-nsw

Ribs & Burgers Restaurant – Zetland

Ribs & Burgers Zetland, NSW!

 

So where can you enjoy Ribs & Burgers in Zetland?

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Zetland -33.906906, 151.212777 Call 02 9697 0888

Phone

02 9697 0888

Sorry, no reservations

Just come on in!

Trading Hours

Sun-Thurs: 11am – 9:30pm
Fri-Sat: 11am – 10pm

Address

Tenancy 1 APEX Building, 6 Defries Avenue, Zetland

Location Gallery

Ribs & Burgers Restaurant - Zetland

Zetland

NSW, Zetland

craigieburn-vic

Ribs & Burgers Restaurant – Craigieburn

A hole in one for hunger busting.

Located in the heart of Craigieburn and just a short drive from the golf course, you can enjoy regular live entertainment and shop until your heart is content while relishing culinary pleasures with Ribs & Burgers.

So where can you enjoy Ribs & Burgers in Craigieburn?

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Craigieburn -37.593923, 144.913270 Call 03 9308 2887

Phone

03 9308 2887

Sorry, no reservations

Just come on in!

Trading Hours

Sun-Thurs: 11am – 9:30pm
Fri-Sat: 11am – 10pm

Address

Shop BOO-07, Craigieburn Central, 340 Craigieburn Road, Craigieburn

Location Gallery

Ribs & Burgers Restaurant - Craigieburn

Craigieburn

Craigieburn, VIC
 

hawthorn-vic

Ribs & Burgers Restaurant – Hawthorn

It’s hip to be square.

Leafy Hawthorn hosts one of Victoria’s favourite Ribs & Burgers restaurant. This vibrant spot seems alive with local characters and on-trend teens, as well as families fresh from the footy.

So where can you enjoy Ribs & Burgers in Hawthorn?

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Hawthorn -37.815312, 145.037054 Call 03 9818 8142

Phone

03 9818 8142

Sorry, no reservations

Just come on in!

Trading Hours

Sun – Thurs: 11am – 9:30pm
Fri – Sat: 11am – 10pm

Address

Shop 1 / 862 Glenferrie Rd, Hawthorn

Location Gallery

Ribs & Burgers Restaurant - Hawthorn

Hawthorn

Hawthorn, VIC
 

northcote-vic

Ribs & Burgers Restaurant – Northcote

Victorians know their burgers.

Our restaurant in Northcote is a great location for a family/friend get together. Simply order and eat in or take -away and enjoy it on the grass at All Nations Park opposite the store.

So where can you enjoy Ribs & Burgers in Northcote?

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Northcote -37.769061, 145.000247 Call 03 9482 7888

Phone

03 9482 7888 

Sorry, no reservations

Just come on in!

Trading Hours

Sun-Thurs: 11am – 9:30pm
Fri-Sat: 11am – 10pm

Address

Shop 94-96
8 Breavington Way
Northcote Plaza, Northcote

Location Gallery

Ribs & Burgers Restaurant - Northcote

Northcote

Northcote, VIC
 

loyalty-program

The Butchers Club

The inside scoop + 5% cash back

The Butchers Club

The centre to life is family, and at Ribs & Burgers restaurants we love nothing more than the ability to be a part of great family memories (and having the best burger in Australia doesn’t hurt).

Our family of loyal customers enjoy a 5% cashback to their loyalty accounts on everything spent at Ribs & Burgers nation wide. So the more you spend the more you accumulate. However there is a whole lot more to why our family is quite unique.

Family is all about sharing. Therefore our loyal family will always be the first to know of the upcoming events (New Store openings, VIP tastings), exclusive offers, competitions and an inside scoop to our secret menu items. Because after all, family comes first.

So how do you join our family?

Well it’s simple… Get to your local Ribs & Burgers and grab a loyalty card. To activate your card, simply get it swiped upon your initial purchase; this will activate your card and will allow you to register it online. Then Jump online and register all your information so that makes it easier for us to keep in touch. Once this has been done we will send you a confirmation email with a link to complete the registration to make sure everything is A OK.

You can use your card to earn rewards from the second you have it, however to redeem the amount accumulated you must complete the registration online.

For the full terms and conditions please see below:

TERMS & CONDITIONS

The  Ribs & Burgers Butchers Club

Ribs & Burgers owns the copyright in the Ribs & Burgers Butchers Club and its loyalty program.

HOW TO BECOME A MEMBER

Membership to Ribs & Burgers Butchers Club is open to all residents of Australia.

To join the Ribs & Burgers Butchers Club, you must collect a card in store and register your details here. Ribs & Burgers may grant or refuse membership in its absolute discretion.

Each member is only permitted to have one membership which will be allocated to one nominated email address when the member registers online. Each email address may only be used for a single membership (except with the consent of Ribs & Burgers).

If granted membership to the Ribs & Burgers Butchers Club, Ribs & Burgers will enter your contact details in the Ribs & Burgers Butchers Club database and activate the Ribs & Burgers Butchers Club Card.

All Ribs & Burgers Butchers Club members have access to change their personal details at any time via the Butchers Club login page.

TERMS & CONDITIONS OF MEMBERSHIP

Instructions on how to become a Member form part of these Terms and Conditions.

Ribs & Burgers Butchers Club Members will receive credit on their Ribs & Burgers Butchers Club account to the value of five cents from every dollar spent on food and beverage purchases at any Ribs & Burgers store upon presentation of their Butchers Club card.

Subject to clauses 1 to 4 (below) of these Terms and Conditions, credit can be redeemed for Ribs & Burgers products including beverages, food or merchandise at any participating Ribs & Burgers store, subject to availability.

  1. The credits gained cannot be used as a part-payment.
  2. The credits gained cannot be redeemed for cash.
  3. Credit will not be accumulated in respect of any purchases made through a third party delivery service or other items nominated or other goods or services nominated in these Terms and Conditions by Ribs & Burgers from time to time.
  4. Credit cannot be redeemed for any purchases made through a third party delivery service or other items nominated or other goods or services nominated in these Terms and Conditions by Ribs & Burgers from time to time.

Ribs & Burgers Butchers Club Members must present their Butchers Club card in store at the time of purchase to gain credit to their account.

Ribs & Burgers Butchers Club Members can view and change their contact details by logging onto www.ribsandburgers.com.au and clicking on ‘details page’ under Butchers Club. You will be required to enter your card number and password to login. All Ribs & Burgers Butchers Club members are required to update any changes to their personal details as soon as possible after that change.

If you lose or cannot remember your login details or password, please contact Ribs & Burgers head office to obtain a new password.

Ribs & Burgers may offer special offers to some or all Ribs & Burgers Butchers Club Members from time to time. These offers may include additional terms and conditions.

Some Ribs & Burgers Butchers Club Members may be ineligible to redeem special offers because of their age or legal requirement. It is at Ribs & Burgers’ sole discretion whether to issue you with a special offer.

To redeem a special offer you must go to a participating Ribs & Burgers store and present your Ribs & Burgers Butchers Club card.

All special offer values are inclusive of GST where applicable and are quoted in Australian dollars.

Ribs & Burgers Butchers Club cards, special offers and discounts are non-transferable and are not redeemable for cash.

All special offers must be redeemed on the dates specified in the relevant additional terms and conditions.

All special offers are subject to availability, which may vary between Ribs & Burgers stores. Ribs & Burgers is not responsible if a special offer is not available on the day you come to redeem your special offer and you must release Ribs & Burgers, its related entities, franchisees and store operators from any claim and from all liability arising out of your inability to redeem such special offers.

If you lose or no longer possess your Ribs & Burgers Butchers Club card please present to a Ribs & Burgers outlet and provide them with your contact details. Ribs & Burgers will check the Ribs & Burgers Butchers Club database for your Membership. Provided you are an existing Member on the Ribs & Burgers Butchers Club database we will replace your card. If, for any reason, Ribs & Burgers is unable to confirm that you are an existing Member on the Ribs & Burgers Butchers Club database, you will be required to reapply by collecting a new card and registering online in accordance with these Terms and Conditions. Such registration will be for a new membership and any points previously accumulated will not transfer to the new membership.

Ribs & Burgers reserves the right, in its absolute discretion, to suspend your membership in the event that large credit loads accumulate on your Ribs & Burgers Butchers Club account pending investigation into the accumulation of that credit.

Ribs & Burgers may terminate your membership if it considers you have used your Ribs & Burgers Butchers Club card fraudulently or otherwise in contravention of these terms and conditions or the law generally.

Ribs & Burgers accepts no responsibility for any SMS, email or other mail not received by Members or for any delay in delivery due to technical disruptions or for any other reason.

Ribs & Burgers is not responsible for any incorrect or inaccurate information, either collected at the time you registered as a Member or during the course of your Membership, either caused by a Ribs & Burgers employee in person or via phone or for any of the equipment or programming associated with or utilised in this service, or for any other technical error, or a combination thereof that may occur in the course of the administration of this service including any omission, interruption, deletion, defect, delay in operation or transmission, communications line or telephone, mobile or satellite network failure, theft or destruction or unauthorised access to or alteration of Member’s contact details.

Ribs & Burgers reserves the right to remove credit incorrectly or accidentally added to your Ribs & Burgers Butchers Club account, without notice to you.

Ribs & Burgers is not liable for any damage whatsoever which is suffered (including but not limited to consequential loss) or for personal injury which is suffered or sustained, in connection with membership of the Ribs & Burgers Butchers Club or with any of the special offers, except for any liability which cannot be excluded by law.

In all matters, all decisions of Ribs & Burgers with respect to the Butcher’s Club and any membership thereof will be final and cannot be contested and the Member hereby agrees to accept such decisions.

If for any reason this service is not capable of running as planned, including but not limited to infection by computer virus, bugs, tampering, unauthorised intervention or any other causes beyond the control of Ribs & Burgers which corrupts or affects the administration security, fairness, integrity or proper conduct of this service, Ribs & Burgers reserves the right at its sole discretion to cancel, terminate, modify or suspend the Ribs & Burgers Butchers Club.

Members must not provide false or misleading information to Ribs & Burgers and must not alter, reproduce, disclose or in any way interfere with the details of other Members. Ribs & Burgers reserves the right at its sole discretion to disqualify or suspend and /or delete any credits or entitlements accrued by any Member who does not comply with these Terms & Conditions and may do so without notice to that Member.

Ribs & Burgers reserves the right at its sole discretion to change these terms and conditions, the terms of any of its special offers or the Ribs & Burgers Butchers Club at any time without notice to you other than a general notice displayed at www.ribsandburgers.com.au.

The cancellation, use and disclosure of personal information is governed by Ribs & Burgers Privacy Policy. You hereby authorise Ribs & Burgers to disclose your information to franchisees or related companies of Ribs & Burgers and to other parties for the sole purpose of operating and maintaining the Ribs & Burgers Butchers Club.

If a member has not used their Ribs & Burgers Butchers Club card for a period of twelve months the member account will close and all accrued entitlements and information will lapse. Once your Ribs & Burgers Butchers Club account is closed it can not be re-activated and entitlements can not be redeemed.  Should the member wish to re-join the Butchers Club after their member account has closed, the member will need to reapply for a new membership by collecting a new card in store and registering the new card online. If you are unable to visit the store within the 12 month period please email info@ribsandburger.com.au with your name, card number and email address.

Ribs & Burgers endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. Personal information Ribs & Burgers uses is only to communicate with Ribs & Burgers Butchers Club members and to provide Club members with offers that we feel you may be interested in. Your personal information is kept on a secure server and will not be provided to third parties except in accordance with these Terms & Conditions or with your express permission. Should you wish to review the privacy policy, please click here.

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faq

FAQ

Q DO I NEED AN EMAIL ACCOUNT TO REGISTER MY CARD?
Yes, you do need a valid & unique email address as well as a phone number. Without that you won’t be able to register your card online (but it will still earn you credit).

Q WHY CAN’T I ACCESS MY ACCOUNT?
If your internet security settings are set to block pop-ups, you may be prevented from accessing your account. Simply change your settings temporarily to allow pop-ups.

Q HOW DO I UPDATE/CHANGE MY DETAILS?
Just log in to your account, and click on the ‘Details’ tab. Here you can update all your details and contact information don’t forget to click update down at the bottom to save your settings.

Q CAN I CHANGE MY PASSWORD?
Sure! Simply log in to your account and click on the ‘Details’ tab. You can reset your password in the section below your details.

Q DOES MY CREDIT EXPIRE?
If you do not use your card within a twelve month period, your account (including the credit) will automatically expire. All members will be notified (if contact details are provided & up-to-date) to advise of the upcoming expiration.

Q WHAT DO I DO IF I NEED ASSISTANCE?
Simply click on the CONTACT tab at the top of this page, and send us a message (please include your card number).

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