Order Pick-Up

  1. Detailed description of goods and/or services
    Ribs & Burgers is a business in the restaurant industry that provides fast casual dining.
  2. Return and Refunds policy
    The provision of goods and services by Ribs & Burgers is subject to availability. In cases of unavailability, Ribs & Burgers will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee.
  3. Customer Privacy policy
    Ribs & Burgers shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
  4. Payment options accepted
    Payment may be made via Visa, MasterCard, Diners or American Express Cards or cash.
  5. Card acquiring and security
    Card transactions will be acquired for Ribs & Burgers via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  6. Customer details separate from card details
    Customer details will be stored by Ribs & Burgers separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
  7. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  8. Responsibility
    Ribs & Burgers takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  9. Country of domicile
    This website is governed by the laws of South Africa and Ribs & Burgers chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, First Floor, Building H, 3 Muswell Drive, Bryanston, 2096.
  10. Variation
    Ribs & Burgers may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  11. Company information
    This website is run by Mobi2Go (private company) based in Australia trading as​ Mobi2Go Ltd and with NZ business ID 9429034530382.
  12. Ribs & Burgers contact details
    Company Physical Address: First Floor, Building H, 3 Muswell Drive, Bryanston, 2096
    Email: info@ribsandburgers.co.za
    Telephone: 010 100 3010