Loyalty Program

Save Bucks, Eat Burgers! #winning

The Ribs & Burgers Grillhouse
LOYALTY PROGRAM

Even though we know you’ll love our ribs and burgers and keep coming back for that succulent beef anyway, we’ve upped the ante with the Butcher’s Club. The Butcher’s Club is our loyalty programme that rewards you every time you come in for a bite to eat.

You’ll get up to 5% cash back credit as well as loyalty points just for being part of the club.

Get the App Setup!

  1. Download the Ribs and Burgers Grillhouse app today via Google Play or the Apple App Store
  2. Register by completing your details in the app
  3. Start earning 5% cash back credit just for being part of the club!
mobile holder za Loyalty Program

Why it pays to be loyal

Once the app is set up, you’ll start on the blue tier of membership. This is the first of three tiers, followed by silver and gold tiers.

When you’re a blue tier member, you automatically receive 5% cash-back credit on all your transactions, which you can use on future purchases, as well as loyalty points that will help you level up to the next tier.

There are no limits on the cash back or loyalty points you can earn, but they do expire exactly a year after you earned them, so make sure you use them up before then!

Got questions?

Is your enquiry store specific?*
cheese burger2 Loyalty Program

Loyalty FAQs

The Ribs & Burgers Grillhouse App is a loyalty app with multiple tiers (Blue, Silver & Gold). Loyalty app members begin their journey within the blue tier and automatically receive 5% Cash-Back credit on every transaction plus the added benefit of accumulating Loyalty Points for every rand spent at Ribs & Burgers Grillhouse South Africa. Get eating and earn more exciting rewards as you work your way to Gold!

Simply download the app and register, you can then link your existing Butcher’s membership card in the app. Once this is done, all your previous transactions and balance will be transferred over to the NEW app account.

Please keep in mind that our app will only allow you to link the physical membership card if it’s registered under the same email address.

Please contact [email protected] if you are having trouble linking your existing card to our new loyalty app.

Ribs & Burgers Grillhouse is going cardless – If you have linked your physical card to the app and the balances have transferred across, the card is no longer required.

Have a gift card? simply link your Ribs & Burgers Grillhouse gift card in the new loyalty app.

There is no limitation on how much Cash-Back credit or Loyalty Points you could accumulate in the loyalty program. However, all Cash-Back credit and Loyalty Points will expire exactly 12 months from the date the credit/points were earned, if not already redeemed in this same 12-month time period.

For example, you earned ZAR5 and 1000 points on 03/08/2024, if they are not redeemed before 03/08/2025, our system will automatically expire them from your account.

Your Cash-Back credit and loyalty points should occur in real time. Cheeky thing still not working? Email our friendly staff at [email protected]  and we will fix it for you!

Check out the details on our Terms & Conditions page under the ‘Loyalty Program’ heading!