Loyalty Program

Loyalty Program

Save Bucks, Eat Burgers! #winning

The Ribs & Burgers Butcher’s Club

Even though we know you’ll love our ribs and burgers and keep coming back for that succulent beef anyway, we’ve upped the ante with the Butcher’s Club. The Butcher’s Club is our loyalty programme that rewards you every time you come in for a bite to eat.

You’ll get up to 10% cash back credit as well as loyalty points just for being part of the club.

Introducing The Ribs & Burgers App!

To make it even easier to get the rewards you deserve, we have created the Ribs & Burgers App.

Once you’ve downloaded the app on iOS or Android, you can either start fresh or link your existing Butcher’s Club membership card to your account, so all your customer history, transactions, and most importantly – your points – will immediately be available through the app. Think of it as one less card cluttering your wallet space.

Note that you’ll need to register on the app under the same email that you registered with in store. If you’re having any issues, get in touch with us at info@ribsandburgers.com and also check out the FAQs.

Why it pays to be loyal

Once the app is set up, you’ll start on the blue tier of membership. This is the first of three tiers, followed by silver and gold tiers.

When you’re a blue tier member, you automatically receive 5% cash-back credit on all your transactions, which you can use on future purchases, as well as loyalty points that will help you level up to the next tier.

You can also earn loyalty points by stopping by our social media platforms. Any time you share, comment, or check in, we’ll top you up with a few more points. Cash back and loyalty points should show up on your account almost immediately, so get in touch with us if there’s a problem, and we’ll get them in order ASAP.

There are no limits on the cash back or loyalty points you can earn, but they do expire exactly a year after you earned them, so make sure you use them up before then!

Got questions?

Is your enquiry store specific?*

Loyalty FAQs

The Ribs & Burger App is a loyalty app with multiple tiers (Blue, Silver & Gold). Loyalty app members begin their journey within the blue tier and automatically receive 5% Cash-Back credit on every transaction plus the added benefit of accumulating Loyalty Points for every dollar spent at Ribs & Burgers nationwide. Get eating and earn more exciting rewards as you work your way to Gold!

Cash-Back credit = Accumulate Cash-Back credit with dollar value that can be used on future purchases.

Loyalty Points = Accumulated when you transact or through social interaction like sharing, commenting and checking in on social media.

For example, Blue tier members are entitled to earn 5% Cash-Back credit on food and beverage purchase at any Ribs & Burgers store nationwide, upon scanning their loyalty app in-store.

Simply download the app and register, you can then link your existing Butcher’s membership card in the app. Once this is done, all your previous transactions and balance will be transferred over to the NEW app account. Please keep in mind that our app will only allow you to link the physical membership card if it’s registered under the same email address. Please contact info@ribsandburgers.co.za if you are having trouble linking your existing card to our new loyalty app.

Ribs & Burgers is going cardless – If you have linked your physical card to the app and the balances have transferred across, the card is no longer required.

Have a gift card? simply link your Ribs & Burgers gift card in the new loyalty app.

There is no limitation on how much Cash-Back credit or Loyalty Points you could accumulate in the loyalty program. However, all Cash-Back credit and Loyalty Points will expire exactly 12 months from the date the credit/points were earned, If not already redeemed in this same 12 month time period.

For example, you earned $5 and 1000 points on 03/08/2017, if they are not redeemed before 03/08/2018, our system will automatically expire them from your account.

Your Cash-Back credit and loyalty points should occur in real time. Cheeky thing still not working? Email our friendly staff at info@ribsandburgers.co.za  and we will fix it for you!

Check out the details on our Terms & Conditions page under the ‘Loyalty Program’ heading!

Coming Soon!

The R&B South Africa loyalty program will be dropping like it’s hot in no time! Stay tuned for info on our social channels, Instagram and Facebook for more!