our Squad

access to rewards gifts
Alert me!

Interested in being apart of our new loyalty program (coming real soon!)? Sign up for alerts!

Why Join?
get a free burger

Get a free burger just for joining

earn and redeem

Earn & redeem cashback

access to rewards gifts

Get access to exclusive rewards & gifts

stay updated new promotions

Stay updated with new promotions!

Lets get Started
download app

1. Download the R&B app on your smartphone

register app

2. Register & verify your account

link exisiting loyalty cards

3. Link any existing loyalty cards

Cashbank acquired will be immediately available through the app

scan your app

4. Scan your app each time you visit

Or log in to your loyalty account when ordering online to earn & redeem cashback

Membership levels

blue member
Bday Reward: $5 Cashback
Anniversary Reward: $5 Cashback
silver member
Visits/year: 6 visits in 12 months
Welcome Reward: $15 Cashback
Bday Reward: Thickshake
Anniversary Reward: $10 Cashback
gold member
Visits/year: 12 visits in 12 months
Welcome Reward: Pork Baby Back Ribs
Bday Reward: Select Burger
Anniversary Reward: $15 Cashback

Loyalty FAQs

The Ribs & Burger App is a loyalty app with multiple tiers (Blue, Silver & Gold). Loyalty app members begin their journey within the blue tier and automatically receive 5% Cash-Back credit on every transaction. Get eating and earn more exciting rewards as you work your way to Gold.

Simply download the app and register, you can then link your existing Butcher’s membership card in the app. Once this is done, all your previous transactions and balance will be transferred over to the NEW app account. Please keep in mind that our app will only allow you to link the physical membership card if it’s registered under the same email address. Please contact [email protected] if you are having trouble linking your existing card to our new loyalty app.

Ribs & Burgers is going cardless – If you have linked your physical card to the app and the balances have transferred across, the card is no longer required.

Have a gift card? simply link your Ribs & Burgers gift card in the new loyalty app.

There is no limitation on how much Cash-Back credit you can accumulate in the loyalty program. However, all Cash-Back credit will expire exactly 12 months from the date the credit/points were earned, If not already redeemed in this same 12 month time period.

For example, you earned $5 on 03/08/2021, if they are not redeemed before 03/08/2022, our system will automatically expire them from your account.

Your Cash-Back credit should occur in real time. Cheeky thing still not working? Email our friendly staff at [email protected] and manually load your credit for you!

Check out the details on our Terms & Conditions page under the ‘Loyalty Program’ heading!

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